Secretary of the Commonwealth of Massachusetts William Francis Galvin

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Popular Features

• Contact a City or Town Hall
• State Services Guide
• Motor Vehicle Excise Tax
• State Holiday Calendar

Welcome to the Massachusetts Citizen Information Service!

Since 1975, we’ve connected citizens with various state agencies for program information, assistance, or redress. If you have a question about state government, contact us and we’ll do our best to find an answer.

Please note that we do not provide any legal services or opinions, nor can we advocate on your behalf for legal purposes. You may call, fax, or email us with any questions; our hours are Monday through Friday 8:45 a.m. to 5 p.m., closed most holidays.

Frequently Asked Questions

• How to: FAQs and Answers
• Contact CIS

Common State Services & Resources

• Citizens’ Guide to State Services
• Holiday Information
• Motor Vehicle Excise Tax
• Property Tax and Abatements
• Veterans' Resources
• Kids' Zone

Levels of Government

• Federal
• State
• County
• City/Town

History of Massachusetts

• Historical Sketch of Massachusetts
• Massachusetts Facts
• Historical Community Names
• City and Town Incorporation and Settlement Dates
• Massachusetts Archives
• Commonwealth Museum

Maps

• Maps of Massachusetts
• MassMapper Interactive Map of Massachusetts
• Virtual “Plan Your Trip” Visitor Map

Publications

• CIS Publications